PRIVACY POLICY

TERRANOVA Impact Initiative (“TERRANOVA”, “we”, “our”, “us”) is committed to protecting the privacy, dignity, and personal data of all individuals who interact with our website, programs, and services.

Information We Collect

We may collect personal information including but not limited to:

• Name and contact details (email address, phone number)

• Organization or affiliation

• Donation and payment information (where applicable)

• Communication records

• Website usage data and cookies

How We Use Your Information

We use collected information to:

• Respond to inquiries and communications

• Manage partnerships and donor relationships

• Improve our website and services

• Ensure accountability and transparency

• Meet legal and regulatory obligations

Data Protection

• We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.

• We respect privacy and comply with General Data Protection Regulation (GDPR)

Third-Party Services

We may use trusted third-party platforms for website hosting, analytics, and payment processing. These providers are required to comply with data protection standards.

Cookies

Our website may use cookies to improve user experience and analyze site traffic. Users may manage cookie preferences through their browser settings.

User Rights

Users have the right to:

• Request access to their personal data

• Request correction of inaccurate data

• Request deletion of personal data where applicable

• Withdraw consent for data processing

Policy Updates

This policy may be updated periodically. Updates will be published on this page.

TERMS AND CONDITIONS

By accessing and using the TERRANOVA Impact Initiative website, you agree to comply with and be bound by these Terms and Conditions.

Website Use

This website is provided for informational, educational, and partnership purposes. Users agree to use the site responsibly and lawfully.

Content Ownership

All content on this website, including text, images, logos, and materials, is the property of TERRANOVA Impact Initiative unless otherwise stated. Unauthorized reproduction or use is prohibited.

Donations and Contributions

Any donations or financial contributions made through this website are voluntary and non-refundable unless otherwise stated. TERRANOVA commits to the responsible and transparent use of all funds.

External Links

Our website may contain links to third-party websites. TERRANOVA is not responsible for the content, privacy practices, or policies of external sites.

Limitation of Liability

TERRANOVA Impact Initiative shall not be liable for any direct, indirect, or incidental damages arising from the use of this website.

Modifications

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page.

Governing Law

These Terms and Conditions shall be governed by the laws of the Federal Republic of Nigeria.

SAFEGUARDING POLICY

Policy Statement

TERRANOVA Impact Initiative (“TERRANOVA”) is fully committed to safeguarding all individuals who come into contact with our organization, particularly children, vulnerable adults, and marginalized populations. We believe everyone has the right to live free from abuse, exploitation, neglect, and harm.

Safeguarding is a core responsibility of all staff, volunteers, consultants, partners, and representatives associated with TERRANOVA.

Scope

This policy applies to:

• All staff, board members, volunteers, interns, and consultants

• Partner organizations and contractors

• All activities, programs, and engagements implemented or supported by TERRANOVA

Definitions

Safeguarding refers to actions taken to protect people’s health, well-being, dignity, and human rights, ensuring they live free from harm, abuse, and exploitation.

Our Commitments

TERRANOVA commits to:

• Creating safe and inclusive environments

• Preventing abuse, exploitation, and neglect

• Responding swiftly and appropriately to safeguarding concerns

• Embedding safeguarding in program design and implementation

• Ensuring accountability and transparency

Code of Conduct

All representatives of TERRANOVA must:

• Treat everyone with dignity and respect

• Avoid any form of abusive, exploitative, or discriminatory behavior

• Never engage in sexual activity with children or beneficiaries

• Never exchange money, goods, or services for sexual favors

• Report any safeguarding concern immediately

Reporting & Response

Any safeguarding concern must be reported confidentially to:
Email: info@terranovaimpactinitiative.org

All reports will be handled confidentially, sensitively, and in accordance with legal and ethical obligations.

Policy Review

This policy will be reviewed periodically to ensure alignment with international safeguarding standards and best practices.

FINANCIAL TRANSPARENCY STATEMENT

Our Commitment

TERRANOVA Impact Initiative is committed to the highest standards of financial transparency, accountability, and ethical stewardship of resources.

We recognize that trust is fundamental to effective partnerships, and we therefore ensure that all funds entrusted to us are managed responsibly, efficiently, and transparently.

Principles of Financial Management

We commit to:

• Responsible and ethical use of donor funds

• Transparent financial reporting

• Strong internal controls and accountability systems

• Compliance with all legal and regulatory requirements

• Regular financial reviews and audits

Use of Funds

All financial resources are used strictly to:

• Deliver community programs

• Strengthen operational capacity

• Support monitoring, evaluation, and learning

• Ensure safeguarding, accountability, and compliance

Reporting & Accountability

TERRANOVA provides:

• Periodic financial and narrative reports to donors

• Project-based budget tracking

• Audit documentation where required

• Transparent disclosure of funding utilization

Anti-Fraud & Anti-Corruption

TERRANOVA operates a zero-tolerance approach to fraud, corruption, bribery, and financial misconduct. Any suspected financial malpractice is investigated promptly and thoroughly.

CHILD PROTECTION POLICY

Policy Statement

TERRANOVA Impact Initiative is committed to protecting children from all forms of abuse, exploitation, neglect, and violence. We uphold the rights of the child as defined in the United Nations Convention on the Rights of the Child (UNCRC).

Definition of a Child

For the purpose of this policy, a child is defined as any person under the age of 18, regardless of gender, nationality, ethnicity, or social background.

Zero Tolerance

TERRANOVA has zero tolerance for:

• Physical abuse

• Emotional or psychological abuse

• Sexual exploitation or abuse

• Child labor

• Neglect or harmful traditional practices

Responsibilities

All staff, volunteers, and partners must:

• Act in the best interest of children

• Maintain appropriate boundaries

• Ensure safe program environments

• Report any child protection concerns immediately

Safe Interaction Guidelines

Personnel must:

• Never be alone with a child in a closed environment

• Never engage in inappropriate physical contact

• Never use abusive language

• Never photograph or record children without consent

• Never exploit power imbalances

Reporting Mechanism

Any suspected or actual child protection incident must be reported immediately to:
Email: info@terranovaimpactinitiative.org

All reports will be treated confidentially and managed in accordance with Nigerian law and international safeguarding standards.

Policy Review

This policy is reviewed regularly to ensure continuous improvement and compliance.

WHISTLEBLOWING POLICY

Policy Statement

TERRANOVA Impact Initiative is committed to integrity, accountability, and ethical conduct. We encourage staff, volunteers, partners, and stakeholders to report concerns regarding misconduct, malpractice, or unethical behavior without fear of retaliation.

Scope

This policy applies to concerns related to:

• Fraud or financial mismanagement

• Corruption or bribery

• Abuse or safeguarding violations

• Sexual exploitation or harassment

• Serious misconduct or unethical behavior

Protection from Retaliation

TERRANOVA guarantees that:

• Whistleblowers acting in good faith will not face retaliation

• Reports will be treated confidentially

• Identities will be protected wherever possible

Reporting Channels

Concerns may be reported confidentially via:
Email: info@terranovaimpactinitiatives.org

Reports may be submitted anonymously.

Investigation Process

All reports will be:

• Assessed promptly

• Investigated impartially

• Addressed with appropriate corrective actions

Confidentiality

All whistleblowing reports will be handled with strict confidentiality.

Policy Review

This policy will be reviewed periodically to ensure effectiveness and compliance.